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Better Business Bureau victory

August 6th, 2008 | No Comments | Posted in Nothing in Particular

After recently switching to the iPhone, I had difficulties canceling my account with Sprint.  Sprint insisted that I can only cancel on billing dates, which seems to simply be a way to milk more money from loyal customers.  I was unable to get a satisfactory resolution via multiple calls to customer service, so I took my complaint to the Better Business Bureau.  Only after this effort was I finally able to get Sprint to refund me for the few weeks that I wasn’t using their service.

Here’s a link to the complaint: http://kansascity.bbb.org/complaint/view/99224017/c/n2n9d8

I am happy with the resolution, but wish I didn’t have to invest so much time into getting what amounts to about $120 refund.

Posting from my iPhone

July 22nd, 2008 | No Comments | Posted in Apple

Can this be any cooler?

photo

Take 3

June 2nd, 2008 | No Comments | Posted in Nothing in Particular

So here I go again.  I have tried twice to get into this blogging thing, but I wasn’t getting it.  Nobody cares that I left Yahoo! or that I dropped Vonage.  I don’t need to advertise my life for people to read - it’s just not my style.

Instead, in an effort to start developing some ideas, I want to use this site initially to see if any of my efforts will bear fruit.  I don’t plan to post with any frequency but I do hope to post in an as needed basis or when I feel the urge to share information with the world.  I’m venturing into the land of screencasting and hope to provide an experience that will keep people wanting more.  

So I have a new look, a new attitude, and some new ideas that I hope will lead me on the path to success…I hope you will enjoy my efforts.